Privacy Policy

1. Scope of This Policy

This policy applies to information collected through the website at shundashipping.autos, through email and telephone contact with the company, and through the working relationship that develops when a client books a cabinet fit bay or a related service. It does not apply to third party websites that may be reached through links on our pages, and it does not apply to information that is shared with us in a context that is clearly outside this policy, such as a separate written agreement that contains its own privacy terms. Where a separate agreement and this policy differ, the separate agreement controls for the matters it covers. Please read this policy carefully before sending information to us. By using the website you acknowledge that you have reviewed the practices described here.

2. Who We Are

DMB Contractors LLC is a cabinet fitting and systems coordination business located in Cedar City, Utah. The company operates a workshop where cabinet runs are fitted, levelled, punched and walked before handover. The company also provides computer systems design and related professional and technical services. For the purposes of applicable privacy law, DMB Contractors LLC is the operator that decides how and why personal information is handled. The workshop address is 887 E Fiddlers Canyon Rd, Cedar City - 84721-7704, United States (US). The main contact route for privacy matters is the email address channel@shundashipping.autos and the telephone number +13263366294.

3. Information We Collect

We collect information in three broad ways. First, we collect information you choose to give us, such as when you complete the contact form, send an email or speak with us by telephone. Second, we collect information automatically when you browse the website, such as the pages you visit and the kind of device you use. Third, we collect information that arises from the services we provide, such as booking details, run measurements and handwritten notes that are transcribed into the workshop records.

Information you provide

When you contact us through the website form, you may provide a name, an email address, a subject line and a message. When you book a bay or commission a run, you may provide a postal address, a project location, a schedule, drawing references, hinge specifications and possibly the contact details of other people involved in the project. You are never required to provide more than we need to answer your question or deliver the service you have asked for. If you choose not to provide certain details, we may not be able to complete a booking or respond in full.

Information collected automatically

The website may record standard technical information such as browser type, approximate region, referring page, time of visit and the pages that were viewed. This information is used in aggregate to understand whether the site is working and which service descriptions are useful. It is not used to build an advertising profile, and we do not sell it. Where the hosting provider keeps routine server logs, those logs may include an internet protocol address as part of normal technical operation.

Information from workshop records

Fit bay work produces records: booking sheets, hinge schedules, level readings, punch list entries, trim approvals and handover notes. These records primarily describe cabinet runs and measurements, but they may also include the names and contact details of the people who attended a booking or signed a final walk. We treat these records as confidential business information and handle them under this policy.

4. How We Use Information

We use the information we collect to answer enquiries, prepare and manage fit bay bookings, run hinge schedules, work punch lists, schedule level checks, record trim approvals and complete final walk sittings. We also use information to send scheduling messages, to confirm details by email or telephone, to resolve questions about a completed run and to maintain the records that allow a later replacement door or filler to be matched to its original schedule. In addition, we use aggregated information to maintain the website and to improve the clarity of our service descriptions.

We do not use personal information for automated decision making that produces legal effects. We do not use personal information to train advertising models. We do not send marketing messages to people who have not asked to receive them, and where we do send a scheduling or service message it is because it is needed to deliver something you have requested. If we ever introduce an optional newsletter, it will be opt in and will include a simple way to stop receiving it.

5. Legal Basis for Processing

Where privacy law requires a legal basis for handling personal information, we rely on one or more of the following. We process information to take steps at your request before entering a contract, or to perform a contract we have with you, such as a booking for a fit bay. We process information to pursue our legitimate interests in operating a workshop and responding to enquiries, provided those interests are not outweighed by your rights. We process information to comply with legal obligations, such as keeping records for tax or safety purposes. And where none of these apply, we rely on your consent, which you may withdraw at any time. Withdrawing consent does not affect processing that already took place before the withdrawal.

6. Cookies and Similar Technologies

The website is built to be light. It does not set advertising cookies, it does not run a behavioural tracking pixel, and it does not embed third party analytics that follow visitors across other sites. The hosting provider may set a strictly necessary technical cookie or use similar storage to route requests and protect the service. Where such a cookie is set, it supports basic operation rather than profiling. You can control and delete cookies through your browser settings. Blocking strictly necessary cookies may affect how the website loads, but it will not prevent you from reading the pages or contacting the company by email or telephone.

7. Sharing of Information

We do not sell personal information. We do not rent personal information. We share it only where there is a clear reason and an appropriate safeguard. We may share information with members of the project team where that is needed to deliver a booking, for example with a cabinetry supplier who must confirm a hinge pattern, or with a countertop fabricator who needs the level and templating dates. We may share information with professional advisers such as accountants or legal counsel where necessary. We may share information where the law requires it, where a court order is served, or where sharing is necessary to protect the safety of people or property. If the business is sold or reorganised, information may be transferred as part of that transaction, and the recipient will remain bound by the commitments in this policy.

8. Service Providers

Like most small businesses, we rely on service providers for email, web hosting and basic office software. These providers process information on our behalf and are expected to protect it. We choose providers that offer reasonable security and we limit what we share to what is needed for the task. Our contact form does not send messages through a third party form service. It opens your own email program so that the message is sent directly to us at channel@shundashipping.autos. That design keeps your message out of a third party inbox and gives you visibility of exactly what is being sent. If we add a provider that changes this behaviour, we will update this policy before the change takes effect.

9. Retention of Information

We keep information only as long as we need it. Enquiries that do not lead to a booking are normally removed within a reasonable period after the question has been answered. Booking records and run records are kept for longer because they serve a practical purpose: they allow a later repair, replacement or warranty question to be answered without starting from scratch. Records that are needed for tax, accounting or safety compliance are kept for the period required by law. When information is no longer needed, we delete it or make it unreadable in a secure manner. We review our records periodically so that old material does not accumulate beyond its useful life.

10. How We Protect Information

We use reasonable technical and organisational measures to protect information against loss, misuse and unauthorised access. Access to workshop records is limited to people who need it for the job at hand. Papers are kept in the office rather than left on the bench overnight, and electronic records are protected by account passwords on devices that are kept up to date. Email over the public internet is never perfectly secure, so we ask you to avoid sending sensitive material such as identity documents unless we specifically request them. No method of storage or transmission is completely secure, and we cannot promise that an incident will never occur. If a breach affecting personal information occurs, we will investigate promptly and notify affected people and authorities where the law requires it.

11. Your Rights and Choices

Depending on where you live, you may have rights over your personal information. These can include the right to know whether we hold information about you, the right to request a copy, the right to ask us to correct inaccuracies, the right to ask us to delete information in certain circumstances, the right to object to or restrict some processing, the right to request the transfer of information you provided in a portable format, and the right not to be discriminated against for exercising a privacy right. You may also have the right to withdraw consent where processing depends on it. To exercise a right, send a request to channel@shundashipping.autos with enough detail for us to understand what you are asking. We may need to confirm your identity before acting, so that we do not disclose information to the wrong person. We will respond within the time required by applicable law.

12. Access and Correction Requests

If you would like a copy of the information we hold about you, write to us at channel@shundashipping.autos with the subject line Access Request and include your name, a contact email and a short description of the records you are interested in. If you believe something we hold is wrong, send a correction request with the details that need to change and any evidence that supports the correction. Because many of our records concern cabinet runs rather than people, we may ask which project a request relates to. You can also call +13263366294 during business hours to discuss a request before sending it in writing. We will confirm receipt and tell you what to expect next.

13. Privacy for Children

The website and the services described on it are intended for adults and for businesses. They are not directed at children, and we do not knowingly collect personal information from children. If you believe that a child has sent us personal information, please contact us at channel@shundashipping.autos so that we can delete it. If a child is present during a final walk sitting, we ask the adult client to supervise the visit, and we do not record information about the child in the project file.

14. External Links

Pages on this website may link to external sites, such as a supplier page or a map service. Those sites operate under their own privacy policies and their own cookie practices. We do not control them and we are not responsible for how they handle information. We recommend that you read the privacy notice of any site you visit before providing personal information. A link from our site does not mean that we endorse every practice of the site that is linked.

15. International Transfers

DMB Contractors LLC operates from Cedar City, Utah, in the United States. Information you send to us is normally stored in the United States. If you contact us from another country, you understand that your information will be handled under United States law and the terms of this policy. Where a service provider stores information in another country, we take reasonable steps to ensure that the transfer is protected by appropriate safeguards. If you have questions about where your information is stored, contact us at channel@shundashipping.autos.

16. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices, our services or the law. When we make a change, we will update the date at the top of this page. If a change is significant, we will take reasonable steps to bring it to the attention of people who have an active booking or an open enquiry with us. We encourage you to review this page occasionally so that you are aware of the current version. Continued use of the website after a change takes effect means that you accept the revised policy to the extent the law allows.

17. How to Contact Us

Questions about this policy, a request about your information or a concern about how a matter was handled can be sent to the company at the address below. Please include enough detail for us to identify the relevant records and to reply promptly. We take privacy questions seriously and we will do our best to resolve them quickly and fairly.

18. Additional Notices

This policy is provided for information and does not create rights beyond those that applicable law already provides. If any part of this policy is found to be unenforceable, the remaining parts continue to apply. A delay in enforcing a provision is not a waiver of that provision. Headings are included for convenience only and do not affect the meaning of the text. Where this policy refers to the website, it includes all pages under the shundashipping.autos domain, including the services page, the contact page and this privacy page. Where it refers to services, it includes the cabinet fit bay work and the professional and technical services described on the site. This policy should be read together with the Terms of Service, which explain the rules that apply to use of the website and to bookings.

We are grateful that you have taken the time to read this policy. The workshop is a small operation, and every booking, every hinge schedule and every final walk sits with a named person who can answer for it. That same principle applies to information: a named person is responsible for it, and you can reach that person through the contact details above. Thank you for trusting DMB Contractors LLC with your enquiry and with your cabinet run.